
Section 242 and the Disability Equality Duty – Making a Happy Marriage
April 22, 2008 by Colin Adamson
Filed under Disability, News posts, NHS, Public Involvement
We do not get many comments on the blog so we were delighted when Michelle Valentine, the author of the piece that follows, was sufficiently interested by an entry that Andrew Craig wrote in March on complying with Section 242 to note in our comment box “This new duty could be quite a powerful...
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We have caught our first LINks – the Wandsworth Care Alliance and the Partnership are chosen to be the LINks Host in Wandsworth
April 21, 2008 by Colin Adamson
Filed under Clients, Local Involvement Network, News posts
That Fabulous Beast
Loyal readers will remember from past blogs our somewhat over-extended metaphor of that fabulous beast the greater spotted LINks seen prowling the precincts of Westminster – was the beast to be set free and be seen all over England as the new embodiment of patient participation?...
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When Citizens Complain – what should happen?
April 1, 2008 by Colin Adamson
Filed under Complaint Handling, News posts, Ombudsman
The Public Administration Select Committee are in the news for advocating a single entry point for public services complaints.
Para 42. “We agree with Sir David Varney and the National Audit Office that the Government should explore the scope for a common access point nationwide for all non-emergency...
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