June 2008

The Archives

30.06.08 | Colin Adamson

The Miserabilist Contribution to Happiness Posted under: Complaint Handling, Ombudsman | (1)
The New Miserabilism? Complaints and the people who make them are often seen as confirmation of the new miserabilism - a condition that led an outburst from Tom Harris MP asking why everyone is so bloody miserable in a world where in the UK at least, we have a lot to be grateful for. A new book on complaining behaviour by Julian Baggini "The Complaint Book" (www.thecomplaintbook.com) mentions a sub-set of chronic complainants labelled by a psychologist as "help rejecting" people who prefer moaning to being given a solution. The Victor Meldrew persona certainly hit that vein. The Ombuds View What does ...

Tagged: Complaints, Financial Ombudsman, Office of Fair Trading, Walter Merricks
26.06.08 | Colin Adamson

Public Involvement blog upgraded Posted under: Uncategorized | (0)
As you can see, we've upgraded www.publicinvolvement.org.uk. We hope you like it. We transferred over all posts from this year, but if you're looking for older posts - these can all be found here at http://www.publicinvolvement.org.uk/May2008.html - we'll try and improve this so these archives are easy to find when Dan has a spare moment.
02.06.08 | Colin Adamson

100 already - a quick century for the Wandsworth LINk Posted under: Clients, Local Involvement Network, Public Involvement | (0)
Friday (30th May) saw our 100th member registration - swift work considering the site only opened for business on 8th May and our mailing went out on Tuesday 13th May. We do not expect a telegram from our monarch but it is good to know that the citizens of Wandsworth are responding so well to the drive for LINk members. Thank you for signing up and for giving us feedback on the form and the process of registration which we have considered and responded to. Check out the Wandsworth LINk website and the registration form at www.wandsworthlink.org.uk. The LINks Host will ...

Tagged: Local Involvement Network, Public Involvement, Wandsworth