Citizens, Consumers and the NHS

Christine Hogg’s Citizens, Consumers and the NHS: capturing voices (Palgrave MacMillan, November 2008; 224p; £19.99  ) provides a thorough narrative of where the Community Health Councils (CHCs) came from  in 1974, what they achieved over 30 years and why they passed from the patient and public... 
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Coming up to Easter Newsletter

No sooner had we posted our article about users reclaiming their own data for their own uses than Gordon Brown got in on the act with their publication on working together – see the quote below:- Enabling patients to have their say Patients can already view comparative information about a range... 
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Policy Governance© – new project , new book

Policy Governance© taken up by another NHS body More evidence comes of the spread of Policy Governance © with news of a new PG implementation project within a NHS Trust. I am working (writes Val Moore) with John Bruce whose experience of implementing PG in a NHS context was the topic of a past blog... 
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Reclaim your own experiences – users must reclaim and use the information they provide

“Text cloud” for this post below, created by www.wordle.net Best Tool in the Box I was talking to the guy the other day who runs Passenger Focus the organisation that represents the views of rail users – let’s call him Smith. The organisation has been through a lot of change in recent... 
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Whose schools are they anyway?

“Text cloud” for this post below, created by www.wordle.net Whose service? There has been a whole lot of very interesting debate over the last few years about who the health service belongs to but what I’d really like to know is, who does the education service belongs to?  I recently... 
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