Richard Thomas – the last Hurrah?
May 16, 2009 by Colin Adamson
Filed under Complaint Handling, News posts, Organisational Innovation
Richard Thomas’s Farewell Do
Two Partners went to Richard Thomas’s last appearance in public as the Information Commissioner. He is off to pastures new in the next 4 weeks. Some heavy hitters on stage like Jack Straw and some serious issues discussed. The discussion could have been even more...
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MAC Buds in May – why health is different from a PlayStation®
May 8, 2009 by Colin Adamson
Filed under Clients, Complaint Handling, News posts, NHS, Ombudsman, Organisational Innovation, Public Involvement, Research
There has been only a couple of articles on our blog since the last newsletter – one was a review of Christine Hogg’s up to the minute history of public involvement in the NHS. I have bought my copy and would urge you to do the same if you are trying to make sense of the structures and techniques...
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‘Real Patient and Public Power’ based on prising the lock off comparative data in the NHS
May 3, 2009 by MAC Admin
Filed under Complaint Handling, News posts, NHS, Public Involvement
Access and Understand Data
Knowledge is power – but only if you know how to use it. MAC champions the ownership of data by the service users who generate it so they can make decisions and choices based on their and others’ experiences. This means they must not only have access but also the...
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