We urge building on what exists already. Our recommended approach is to make patient participation groups in constituent practices of commissioning consortia and provider federations the bedrock on which to build robust user-led intelligence.
Linked to these policy papers, starting next week we will be publishing each week a series of five “how to do it” papers aimed at primary care practices to show them the many ways to get into patient engagement and “what counts” as patient participation. These are simple guides and based on our practical experience of ten years working with practices and patient groups. We know these things work and any practice can do them. The amazing thing is that so many don’t bother because they don’t see themselves as consumer-facing businesses. That culture will have to change and the sooner the better.
Keep an eye out for them.
The Moore Adamson Craig Partnership supports user and public participation, trains lay representatives and develops responsive health, care and education organisations.