
2011 and 20 posts later- the Spring Newsletter
March 24, 2011 by Colin Adamson
Filed under commissioning, Management & Innovation, News posts, Newsletters, NHS, Ombudsman, Organisational Innovation, Public Involvement, QIPP, Research, Surveys
Now the news is that the public and patients were pretty satisfied with the NHS as it was. Ben Page of MORI was already making the point in July last year that the Ipsos MORI Issues Index back in 2002 showed the NHS as the top concern of more than 70% of us with only 10% of us worried about the economy. ...
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Numbers are not enough
March 23, 2011 by Moore Adamson Craig
Filed under commissioning, Management & Innovation, News posts, NHS, Organisational Innovation
Here at MAC, we have a policy of making our blog space available to guest contributors who have interesting and useful stuff to say. Georgina Craig has created an approach she calls Experience Led Commissioning which puts patients and their experiences right at the heart of commissioning. If there is...
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No QIPP about me without me
March 20, 2011 by Andrew Craig
Filed under commissioning, News posts, NHS, patient participation, Public Involvement, QIPP, Service Excellence
Quipping aside, this is no joke. Think tanks can be short sighted. They rightly identify QIPP: Quality, Innovation, Productivity and Prevention - as essential to the success of the NHS reforms. But these same smart people signally fail to identify the “X factor” needed to mobilise and...
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Abseiling for patients
March 18, 2011 by Valerie Moore
Filed under Active citizens, News posts, NHS, Public Involvement
Very interesting feedback from grassroots activists at Balham Park Surgery Patient Liaison Group (BPSPLG) at their March meeting. This is the oldest and best resourced patient participation group in Wandsworth. But the meeting reinforced our view that even where the surgery are supportive (there...
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Can’t leave it to the generals or the docs
March 11, 2011 by Andrew Craig
Filed under commissioning, News posts, NHS, Public Involvement
War is too important to be left to the generals. And commissioning is far too important to be left to the GPs. The public and service users must share the driving seat with them and the other “professionals” in order to influence and lead reform from the user perspective and in the public interest....
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Privatising and post-coding – time to get over it
March 7, 2011 by Andrew Craig
Filed under commissioning, News posts, Public Involvement
There is a lot of hand wringing going on in high places just now about the “real” intent of Mr Lansley’s NHS reforms in England. Some of the talk about conspiracy or cock-up is self-interested, some ill-informed. We don’t deny that there are causes for concern – about...
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