
Governor induction programme for Foundation Trusts
June 4, 2009 by admin
Filed under Organisational Innovation
The M-A-C Partnership offers a fully-managed induction programme for your new governors (you may be calling them something different). Our induction training package has a fixed price but can be tailored to your environment and the needs and wishes of your governors.
Our focus in the last two years has...
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Customer Insight – Investor Foresight: Market Making in Healthcare
June 4, 2009 by admin
Filed under News posts, NHS, Organisational Innovation, Public Involvement
A recent blog by the estimable health economist at the Kings Fund Dr John Appleby on PCTs and managing markets pointed out that in the recent World Class Commissioning external assessments, most PCTs scored poorly on competencies around stimulating the market and market management. That rings true...
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‘Real Patient and Public Power’ based on prising the lock off comparative data in the NHS
May 3, 2009 by admin
Filed under Complaint Handling, News posts, NHS, Public Involvement
Access and Understand Data
Knowledge is power – but only if you know how to use it. MAC champions the ownership of data by the service users who generate it so they can make decisions and choices based on their and others’ experiences. This means they must not only have access but also the...
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Citizens, Consumers and the NHS
March 24, 2009 by admin
Filed under Local Involvement Network, News posts, NHS, Public Involvement
Christine Hogg’s Citizens, Consumers and the NHS: capturing voices (Palgrave MacMillan, November 2008; 224p; £19.99 ) provides a thorough narrative of where the Community Health Councils (CHCs) came from in 1974, what they achieved over 30 years and why they passed from the patient and public...
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Policy Governance© – new project , new book
March 15, 2009 by admin
Filed under Clients, News posts, NHS, Organisational Innovation, Policy Governance
Policy Governance© taken up by another NHS body
More evidence comes of the spread of Policy Governance © with news of a new PG implementation project within a NHS Trust. I am working (writes Val Moore) with John Bruce whose experience of implementing PG in a NHS context was the topic of a past blog...
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Whose schools are they anyway?
March 6, 2009 by admin
Filed under News posts, Public Involvement, Schools
“Text cloud” for this post below, created by www.wordle.net
Whose service?
There has been a whole lot of very interesting debate over the last few years about who the health service belongs to but what I’d really like to know is, who does the education service belongs to? I recently...
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Mugged in Soho by MND
February 27, 2009 by admin
Filed under Clients, Disability, News posts, Organisational Innovation
“Text cloud” for this post below, created by www.wordle.net
Last week I went to the Curzon Soho to see Sarah’s Story, an awareness raising cinema advert produced for the MND Association. It runs for 90 seconds. Believe me, you don’t want it to be longer; your awareness couldn’t...
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Don’t slip up on those new acronyms
February 11, 2009 by admin
Filed under News posts, Public Involvement
I can’t exactly remember why Billy Connolly took to wearing these splendid Big Banana Boots in the nineteen seventies. I do remember my parents going to see him and telling me how unsuitable he was for nice young girls (which is what I was then, more or less). All I know is that I can’t...
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New Health Bill moves towards individual commissioning budgets
January 25, 2009 by admin
Filed under Clients, Disability, News posts, NHS, Organisational Innovation
The Health Bill 2009 introduced into Parliament on 15 January boosts the personalisation and choice agendas by enabling direct payments for healthcare to people in England. There are already 60,000 people receiving direct payments for social care. This is a big step towards the objective of individualised...
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The 2009 future for consultation – better organised for action and value
January 17, 2009 by admin
Filed under News posts, Organisational Innovation, Public Involvement, Research
I am sure I am not the only person working in the field of public involvement who has been wondering what the impact of our current financial crisis will be on the work which organisations have been doing to engage with public and with public service users. So it was interesting to attend a round table...
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