Pulling strings at the NCB

While their Lordships sweated over amendments to the the bells and whistles juggernaut that is the Health and Social Care Bill, in another part of the Westminster Village, Chair-designate at the National Commissioning Board (NCB), Prof Malcolm Grant, told the Health Select Committee’s pre appointment... 
[Continue reading]

Owner Voices in Public Services

In the summer we asked Whose NHS IS It Anyway? and answered that in the NHS Allliance’s  eponymous manifesto.  The way the Coalition Government’s policy is developing, we should now be extending the ownership question to all  public services.  The main reason is this: the flip side of  the... 
[Continue reading]

The May Newsletter: A Spring Fever of Politics and Participation Possibilities

Overcooked Rhubarb Rhetoric Politicos have gone mad for it – so many of the election issues and debating points are about citizen engagement  and involvement. We have characterised elections as the biggest citizen participation opportunity going although as we pointed out in our  blog straight... 
[Continue reading]

At the Heart of the Owner Experience by Caroline Oliver

We at MAC love Caroline Oliver and not just because she is so complimentary about our new website and our strap line ‘At the Heart of the User Experience’. Caroline has been the energetic pioneer of a system of governance which we believe can bring new and valuable insights into the way organisations... 
[Continue reading]

Norsemen boost Policy Governance®

Split those roles Separating the roles of chairman and chief executive is a key condition to the successful operation of an organisation according to the tenets of Policy Governance®. This principle was discussed in a recent article by The Economist columnist Shumpeter asking ‘is there no limit... 
[Continue reading]

Coming up to Easter Newsletter

No sooner had we posted our article about users reclaiming their own data for their own uses than Gordon Brown got in on the act with their publication on working together – see the quote below:- Enabling patients to have their say Patients can already view comparative information about a range... 
[Continue reading]

Policy Governance© – new project , new book

Policy Governance© taken up by another NHS body More evidence comes of the spread of Policy Governance © with news of a new PG implementation project within a NHS Trust. I am working (writes Val Moore) with John Bruce whose experience of implementing PG in a NHS context was the topic of a past blog... 
[Continue reading]

November’s Newsletter: No downturn here – M-A-C blogging team’s creative outputs breaks all records

10 posts since 30th September represents an all-time record as M-A-C engages with the issues and causes dear to our collective and individual hearts. Our first ever post back in 2003 was about our central interest – user involvement. A theme echoed in this month’s output with Andrew’s... 
[Continue reading]

Policy Governance® UK Case History: Val Moore hears how it works in Foundation Trusts

It was great to see John Bruce and John Gilham, the Chairman and Chief Executive respectively of Southend University Hospital NHS Foundation Trust demonstrating how Policy Governance® (PG) worked for them as they set out the case history of their experience in launching and managing the UK’s most... 
[Continue reading]

No Authority? Then No Accountability – the Policy Governance® View on the NHS Constitution

The consultation on the proposed NHS Constitution closed last week. The UK Policy Governance Association (UKPGA) said it all for us in their submission.  M-A-C partners have been big fans of the “policy governance”® approach for public sector boards and Valerie Moore is an accredited PG practitioner.... 
[Continue reading]