No buts? This has got to be utterly better.
November 26, 2009 by Caroline Millar
Filed under Complaint Handling, Uncategorized
A while ago in a fit of enthusiasm brought on by my experience with Eurostar I promised to tell you about my experience with the butter. This is a simple tale of how to complete the feedback loop and turn a complainant into a fan.
A change for the worse
For several years I have been buying a particular...
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