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06.10.08 | Andrew Craig

Public engagement requires corporate endeavour NHS, Public Involvement, Uncategorized | (0)
So says Healthcare for London (the Capital's own Darzi "vision for better healthcare") in a refreshingly short and to the point discussion from a recent workshop on patient, user and public engagement and - wait for it - empowerment. In governance terms, we certainly endorse HfL's view that "public engagement has to be a board-level corporate endeavour". Without this everything else is just process, however well executed, and vulnerable to the first whiff of financial necessity. And there are plenty of signs of that around in the real world at the moment. The importance of branding and reputation building are also wound into the report and it is good to see those fundmental points acknowledged. Too many in the NHS still squirm when brand and reputation language are used. They need to grow up and acknowledge that service users understand this already. It is much more than the PCT changing its note paper to be "Anywhere NHS" and ...
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09.07.08 | Colin Adamson

A New Song for the NHS - turn me loose and set me free! NHS, Public Involvement, Uncategorized | (1)
"Cause More Trouble" That was one piece of advice from David Nicolson, Chief Executive of the NHS speaking at a Department of Health conference 8th July to those representing the patient interest. The venue was the cathedral-like space of the Lawrence Hall in the Royal Horticultural Halls before an audience of specialists and enthusiasts working in the area of people participation, involvement, engagement - the vocabulary changed as fast and as frequently as the sky over Wimbledon. Many of them had gathered before in halls to be assured that the future of patient participation was now safe and on a good road only to be disappointed by the reality down the line. Does the NHS this time have a new story and a new song that will not just promise a new dawn but deliver it? NHS - the New Story and why not? - a Song as well The speakers ...
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26.06.08 | Colin Adamson

Public Involvement blog upgraded Uncategorized | (0)
As you can see, we've upgraded www.publicinvolvement.org.uk. We hope you like it. We transferred over all posts from this year, but if you're looking for older posts - these can all be found here at http://www.publicinvolvement.org.uk/May2008.html - we'll try and improve this so these archives are easy to find when Dan has a spare moment.
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01.01.08 | Colin Adamson

Public Involvement Blog archive Uncategorized | (1)
We transferred over posts since late January (2008) to the new blog, but older posts from 2007 can be found below (and even older posts can be found here: http://www.publicinvolvement.org.uk/M-A-CVoice.html). Pre-2008 Public Involvement posts by category: Governance & regulatory matters Complaint handling Consultations Patient / consumer involvement Patient experience Governance in Foundation Trusts Research Posts by title: 23/01/2008 - Parents' Forums - Users or Losers? 20/12/2007 - LINks Response 13/12/2007 - The December Newsblog from the Moore Adamson Craig Partnership 03/12/2007 - Our realworld LINks Safari begins 14/11/2007 - November Newsletter 12/11/2007 - LINks Let Loose at Last 16/10/2007 - WHICH? 50 YEARS OLD THIS YEAR FINALLY ACKNOWLEDGES OUTSTANDING CONTRIBUTION BY MAC PARTNER TO THE CONSUMER CAUSE (and says some interesting stuff about NHS complaint handling) 09/10/2007 - Effective Consultation - Would they know it if they saw it? 09/10/2007 - The October Newsletter 03/10/2007 - Jury’s out on citizens’ juries? 05/09/2007 - The September Newsletter 04/09/2007 - ...
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