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  • February 16, 2019
You are here: Home / Archives for Financial Ombudsman

The Miserabilist Contribution to Happiness

June 30, 2008 by Colin Adamson 1 Comment

The New Miserabilism? Complaints and the people who make them are often seen as confirmation of the new miserabilism - a condition that led an outburst from Tom Harris MP asking why everyone is so … [Read more...]

Filed Under: Complaint Handling, News posts, Ombudsman Tagged With: Complaints, Financial Ombudsman, Office of Fair Trading, Walter Merricks

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Caroline Millar, Colin Adamson and Andrew Craig are the Millar Adamson Craig Partnership.
We have many years’ experience working to improve the involvement and engagement of the users of services and help organisations understand and accomplish transformation and change.

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