The Miserabilist Contribution to Happiness
Posted under: Complaint Handling, Ombudsman | (1)
The New Miserabilism?
Complaints and the people who make them are often seen as confirmation of the new miserabilism - a condition that led an outburst from Tom Harris MP asking why everyone is so bloody miserable in a world where in the UK at least, we have a lot to be grateful for. A new book on complaining behaviour by Julian Baggini "The Complaint Book" (www.thecomplaintbook.com) mentions a sub-set of chronic complainants labelled by a psychologist as "help rejecting" people who prefer moaning to being given a solution. The Victor Meldrew persona certainly hit that vein.
The Ombuds View
What does ...