Complying with the Section 242 Duty to Consult and Involve Users of Health Services
Posted under: Disability, NHS, Public Involvement | (2)
From his perspective as a PEC member in London's PCT-land, Andrew Craig offers a personal view about how to start complying with the new legal duty in Section 242 and make it work to the advantage of good governance in the NHS.
What is "Section 242"?
The NHS loves shorthand and "Section 242" will soon be part of it: shorthand in fact for the general legal duty on the NHS to consult and involve service users in everything to do with planning, provision and delivery of services. The duty specifically applies where there are changes proposed in the manner in which services ...